上海普瑾特是一家服务于著名跨国企业和国内一流企业的服务外包集团,为国内外地区的企业客户提供专业的客服外包、电子商务代运营等一站式企业服务。
目前客服外包的行业涉及服饰、日化、移动终端、智能家居、教育等; 电子商务代运营横跨天猫、京东、亚马逊等多个国内外主流电子商务平台,通过服务外包坐席每年产生的零售额超过百亿元以上,一线坐席客服超过2000多人。
Shanghai Pujinte is a service outsourcing group that serves well-known multinational companies and domestic first-class companies, providing professional customer service outsourcing, e-commerce agency operations and other one-stop corporate services to corporate customers in domestic and foreign regions.
Currently, the customer service outsourcing industry involves clothing, daily chemicals, mobile terminals, smart homes, education, etc.; e-commerce agency operations span Tmall, JD.com, Amazon and other domestic and foreign mainstream e-commerce platforms, and the annual retail sales generated by service outsourcing seats exceed 10 billion yuan, and there are more than 2,000 first-line customer service seats.