如果您在亚马逊购买了三星固态硬盘,可以通过以下步骤进行保修:
1. 登录三星官网,进入“售后服务”页面。
2. 选择“产品保修”选项,输入您的产品序列号和购买日期。
3. 填写相关信息,包括您的联系方式和故障描述。
4. 提交申请后,等待三星客服人员联系您,确认故障情况并提供进一步的指导。
请注意,三星固态硬盘的保修期限可能因不同型号而有所不同,具体以您购买时的保修条款为准。同时,如果您购买时选择了亚马逊的延保服务,也可以通过亚马逊客服进行保修申请。
If you purchased a Samsung SSD on Amazon, you can claim warranty by following the steps below:
1. Log in to Samsung's official website and go to the "After-Sales Service" page.
2. Select the "Product Warranty" option and enter your product serial number and purchase date.
3. Fill in relevant information, including your contact information and fault description.
4. After submitting the application, wait for Samsung customer service to contact you to confirm the fault and provide further guidance.
Please note that the warranty period for Samsung SSDs may vary for different models, and the specific warranty terms at the time of purchase shall prevail. At the same time, if you chose Amazon's extended warranty service when purchasing, you can also apply for warranty through Amazon customer service.
Click My, After-sales, Apply for After-sales, Apply for Repair, and then there will be a telephone customer service, you can communicate with him to request repair