Amazon's intellectual property complaint handling procedures include the following steps:

1. Submit a complaint application, including all relevant evidence and rights statements.

2. Amazon reviews the complaint and notifies the other party of the complaint.

3. The party complained against can submit a reply.

4. Amazon investigates and makes a decision based on the evidence.

5. If the complaining party wins the case, Amazon will take corresponding measures, such as removing infringing goods or closing infringing stores.

6. The party complained against can file an appeal.

7. Amazon reviews again and makes a final decision.

The entire process is designed to protect the intellectual property rights of the right holder and maintain the legitimacy and fairness of the platform.