This is a problem that many sellers encounter when using the Amazon platform. This error code usually appears when sellers try to view orders and order details. If you also encounter this problem, don't worry, this article will provide you with some solutions.

First, let's understand the causes of error 99010. This error is usually caused by Amazon system restrictions or computer network communication failures. When you view orders many times in a short period of time, the Amazon system may think that you are abusing the system and will forcibly close your account. In addition, network communication failures may also prevent you from viewing orders and order details.

So, how to solve this problem? Here are some practical solutions:

Method 1: Re-login to your account

First, you can try to log out and log back in to your Amazon seller account. This simple step can sometimes solve the problem of error code 99010. If you have tried many times and still can't log in, you can try clearing your browser cache or changing the browser to try to log in again.

Method 2: Avoid overusing the system

If you frequently check orders and order details, the Amazon system may think that you are abusing the system and will force your account to close. To avoid this problem, you should try to minimize the number of times you check your orders. If you need to check your orders repeatedly, you can download the order information to your computer to avoid checking your orders frequently.

Method 3: Check your network connection

If your network has a communication failure, you may not be able to access the Amazon platform. You can diagnose and resolve network failures by checking your network connection. Sometimes, temporarily disconnecting from the network and restarting can resolve some network problems.

Method 4: Contact Amazon Customer Service

If you cannot resolve the error code 99010 issue using the above methods, you can contact Amazon Customer Service for help. You can contact customer service by phone or email, and they will provide you with real-time solutions. If you find that your seller account has been mistakenly closed, you can also contact customer service to resolve the issue.