Yes, you can, contact customer service, provided that your account is bound to a payment account. Accounts that fail the second review can also choose to contact seller support to close the store and apply for a monthly rent refund.

In addition, each store has one chance to refund the monthly rent per year, up to 6 months, but sometimes you need to ask customer service to confirm how many months to refund, and some may only refund one month. The conditions for refunding the monthly rent are that the store orders do not exceed 25 orders, and the store's sales should not exceed the monthly rent of US$39.99