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How does Amazon teach customers to leave feedback?

| 1Person Answer

1、先根据客户的订单状态,看他是否已经收到货;

2、在确认客户收到货的情况下,通过亚马逊站内信主动给客户发邮件,并把邮件的subject选择为feedback request,说我们注意到他最近已经收到货,问他是否对产品以及服务满意,如果满意,可经给我们的店铺留下评价,如果不满意,请及时联系我们,我们会帮助他解决遇到的各种问题。 不能说给客户退多少钱,让他给好评,这样亚马逊发现了会警告的, 亚马逊不允许贿赂买家;

3、如果买家同意给您留feedback了,请未客户列好详细的操作步骤要知道客户都是很懒得,并且不愿意动脑去研究怎么留,在哪留,所以做好准备工作很有必要。亚马逊代运营杭州网先

Professional answer

C

互动电商

提供电商新闻、干货及实操技巧,。

1. First check whether the customer has received the goods according to the order status;

2. After confirming that the customer has received the goods, actively send an email to the customer through the Amazon internal message, and select the subject of the email as feedback request, saying that we noticed that he has recently received the goods, and ask him if he is satisfied with the product and service. If satisfied, he can leave a review for our store. If not, please contact us in time and we will help him solve various problems he encounters. You cannot tell the customer how much money you will refund to ask him to give a good review. Amazon will warn you if it finds out. Amazon does not allow bribery of buyers;

3. If the buyer agrees to leave feedback for you, please list detailed operation steps for the customer. You must know that customers are very lazy and are unwilling to use their brains to study how to leave feedback and where to leave feedback, so it is necessary to prepare well. Amazon agent operation Hangzhou network first

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