中东本地派送方面,有几个主要的物流公司:
1、Aramex
Aramex是已经有35年历史的中东老牌快递公司,据Aramex官方称,中东地区80%的本地派送都是由他们完成的。Aramex的优势在于长时间的积累,依靠在阿拉伯国家服务30多年留下的历史大数据,通过自己的系统,通过人名、电话、邮箱等匹配出来用户的实际地址,再加以派送。
为了解决地址不清问题,Aramex并不是大量雇佣印巴人,而是主要雇佣中东本地人进行派送,本地人对于当地更为熟悉,沟通也更为顺畅,能有效减少拒收率。
Aramex重视中国和中东的物流往来。
2012年初,Aramex和中外运空运发展股份有限公司合资成立了中外运安迈世国际航空快递有限公司,重点为中国卖家开拓中东市场提供服务。
2、Fetchr
Fetchr是一家总部位于迪拜,由法籍伊拉克人ldriss创立的公司,2017年5月份宣布获得4100万美元B轮融资。Fetchr的核心竞争力是拥有一套“移动互联网物流解决方案”。
Fetchr认为,虽然地址不清晰,但是中东地区超过80%的用户拥有智能手机。因此,他们通过技术手段,用户下载Fetchr的应用程序后,可以在Google地图上定位,因此Fetchr的快递员可以通过GPS定位来投递包裹。
Fetchr提供标准的当日达和次日达服务; 2B方面,Fetchr 能做到让用户一次安排多个订单; Fetchr 还与UPS和FedEx合作,承接美国订单的递送; 此外,Fetchr还承接了DHL在中东地区的落地派送。
Fetchr业务已经覆盖包括阿联酋、沙特、阿曼等中东多个国家,Fetchr逐步认识到中国商家的重要性,开始考虑更符合中国客户需求的组织架构、人才结构等。
3、Q Express
本地最大电商Souq自成立之初就遇到最后一公里派送的挑战,一直在本地派送方面寻找解决方案。Q Express是Souq自建的物流公司,专门为Souq提供最后一公里派送服务,目前在Souq平台上的订单,都是由Q Express派送。Souq买家可以输入订单号,在Q Express上追踪物流状况。
Q Express在官网上表示,他们的优势是提供大多数物流公司都不提供的货到付款(COD) 服务;此外,Q Express所有的快递员都携带PDA设备,随时更新货物运送状态;Q Express在中东拥有多个运输网点,方便货物的收发和退货。
4、iMile.me
iMile.me的创始团队来自中国,团队base迪拜,专注为中国电商卖家提供最后一公里派送,着力解决货到付款问题。iMile的核心竞争力在于为中国卖家出海中东提供量身定做的一整套解决方案,既懂中国又懂中东。
iMile目前在迪拜有海外仓和自有派送团队,提供包括空运头程、本地直派、海外仓转寄、专业客服发货前筛单等增值服务。iMile在阿联酋地区采用自有人员配送,在迪拜、沙迦和阿布扎比当天派送,业务覆盖阿联酋七个酋长国。
iMile有完善的物流T系统支持API对接,物流轨迹清晰,骑手端APP可实现实时更新订单状况,每一笔订单的送货轨迹均可监控,自动生成财务报表,避免冗长的人工对账。iMile目前已获得数百万人民币天使投资,在中国有拓展团队。
5、Wing.ae
Wing.ae是Souq在本地派送方面所作出的另一个努力,是Souq和亚马逊在2017年刚刚收购的一家物流服务平台。与以上物流公司都不一样,Wing.ae本身并没有快递员,是一家B2B模式的服务平台,在电商和快递之间扮演连接者角色。
目前这个平台主要处理从信封到标准包装的小型任务,服务并不限于Souq平台本身,是对所有商户和快递公司开放的。
6、One Click
One Click成立于2015年,是由哈桑哈拉斯(Hassan Hallas)创建的一个技术平台,它将司机与需要提供送货服务的企业联系起来,它的整个送货付过程都是由技术支持的,平台上目前拥有送货管理功能、GPS位置跟踪、路线优化、自动通知客户等功能。
2017年12月底,OneClick宣布获得MEVP投资,根据MEVP的平均投资金额,投资数目应该在数百万美元以上,甚至更多。
There are several major logistics companies for local delivery in the Middle East:
1. Aramex
Aramex is a 35-year-old Middle Eastern courier company. According to Aramex officials, 80% of local deliveries in the Middle East are completed by them. Aramex's advantage lies in its long-term accumulation. Relying on the historical big data left by serving in Arab countries for more than 30 years, Aramex uses its own system to match the user's actual address through name, phone number, email address, etc., and then delivers it.
In order to solve the problem of unclear addresses, Aramex does not hire a large number of Indians and Pakistanis, but mainly hires local people in the Middle East for delivery. Local people are more familiar with the local area, communication is smoother, and the rejection rate can be effectively reduced.
Aramex attaches great importance to the logistics exchanges between China and the Middle East.
In early 2012, Aramex and Sinotrans Air Transport Development Co., Ltd. jointly established Sinotrans Aramex International Air Express Co., Ltd., focusing on providing services for Chinese sellers to open up the Middle East market.
2. Fetchr
Fetchr is a company headquartered in Dubai and founded by French-Iraqi ldriss. In May 2017, it announced that it had received $41 million in Series B financing. Fetchr's core competitiveness is its "mobile Internet logistics solution".
Fetchr believes that although the address is unclear, more than 80% of users in the Middle East have smartphones. Therefore, they use technical means to allow users to locate on Google Maps after downloading the Fetchr application, so Fetchr's couriers can deliver packages through GPS positioning.
Fetchr provides standard same-day and next-day delivery services; in terms of 2B, Fetchr allows users to arrange multiple orders at a time; Fetchr also cooperates with UPS and FedEx to undertake the delivery of US orders; in addition, Fetchr has also undertaken DHL's on-site delivery in the Middle East.
Fetchr's business has covered many countries in the Middle East, including the UAE, Saudi Arabia, and Oman. Fetchr has gradually realized the importance of Chinese merchants and started to consider organizational structures and talent structures that are more in line with the needs of Chinese customers.
3. Q Express
Souq, the largest local e-commerce company, has encountered the challenge of last-mile delivery since its inception and has been looking for solutions in local delivery. Q Express is a logistics company built by Souq, which specializes in providing last-mile delivery services for Souq. Currently, all orders on the Souq platform are delivered by Q Express. Souq buyers can enter the order number and track the logistics status on Q Express.
Q Express stated on its official website that their advantage is to provide cash on delivery (COD) services that most logistics companies do not provide; in addition, all Q Express couriers carry PDA devices to update the status of goods delivery at any time; Q Express has multiple transportation outlets in the Middle East to facilitate the receipt, delivery and return of goods.
4. iMile.me
The founding team of iMile.me is from China and is based in Dubai. It focuses on providing last-mile delivery for Chinese e-commerce sellers and strives to solve the problem of cash on delivery. iMile's core competitiveness lies in providing a complete set of tailor-made solutions for Chinese sellers to go overseas to the Middle East, and it understands both China and the Middle East.
iMile currently has overseas warehouses and its own delivery team in Dubai, providing value-added services including air freight first leg, local direct delivery, overseas warehouse forwarding, professional customer service pre-delivery screening, etc. iMile uses its own personnel for delivery in the UAE, and delivers on the same day in Dubai, Sharjah and Abu Dhabi, covering seven emirates in the UAE.
iMile has a complete logistics T system that supports API docking, with clear logistics tracks. The rider-side APP can realize real-time update of order status, and the delivery track of each order can be monitored, and financial statements can be automatically generated to avoid lengthy manual reconciliation. iMile has currently received millions of RMB in angel investment and has an expansion team in China.
5. Wing.ae
Wing.ae is another effort made by Souq in local delivery. It is a logistics service platform that Souq and Amazon just acquired in 2017. Unlike the above logistics companies, Wing.ae itself does not have couriers. It is a B2B service platform that plays the role of a connector between e-commerce and express delivery.
Currently, this platform mainly handles small tasks from envelopes to standard packaging. The service is not limited to the Souq platform itself, but is open to all merchants and express delivery companies.
6. One Click
Founded in 2015, One Click is a technology platform created by Hassan Hallas. It connects drivers with businesses that need to provide delivery services. Its entire delivery and payment process is supported by technology. The platform currently has delivery management functions, GPS location tracking, route optimization, automatic notification to customers and other functions.
At the end of December 2017, OneClick announced that it had received investment from MEVP. Based on the average investment amount of MEVP, the investment amount should be over several million US dollars, or even more.
Digging for gold in the Middle East, Helian Logistics escorts you!
Helian Logistics mainly provides the following COD services for sellers
① Direct small parcel + COD
② Overseas warehouse with stock for one-piece delivery + COD
③ Air and sea transportation, double clearance and tax included, door to door + COD
★ Can accept sensitive goods such as cosmetics/essential oils/internal electricity/nail glue (you can find business consultation)
★ High average signing rate and fast payment (mainly US dollars, RMB is also acceptable)
★ Sellers can customize whether to open the box for buyers to inspect the goods
★ Rejected packages can be returned to our overseas warehouse for secondary sales
★ Beautiful prices and stable timeliness
→ Our company mainly operates the six Gulf countries in the Middle East GCC: Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Oman; it is a logistics provider recommended by e-commerce platforms such as Amazon and AliExpress; it has its own high-standard overseas warehouse!
For export to the Middle East, USKY-Quanqitong is the first choice
Middle East parcels, express delivery, FBA, COD, overseas warehouses, pure electric parcels. Beautiful prices and stable delivery
Can accept sensitive goods such as sunglasses, cosmetics, essential oils, perfumes, supporting electricity, pure electricity, etc., UAE and Iraq can accept electronic cigarettes, UAE can accept food
Saudi Arabia FBA does not require appointments for warehousing, and delivers twice a week
Main countries: UAE, Saudi Arabia, Kuwait, Qatar, Oman, Bahrain, Israel, Iraq