如果是在线支付的,一般有个退款时间,这时候已经从亚马逊账号中退出,但还未到银行卡中。所以楼主说的应该是正常情况。如果超过了退款等待的时间,银行卡中还没收到钱,建议问下客服。
If you paid online, there is usually a refund period. At this time, the money has been withdrawn from your Amazon account, but has not yet been credited to your bank card. So what the OP said should be normal. If the refund waiting period has expired and you still haven't received the money in your bank card, I suggest you ask customer service.