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How to apply for price protection on Amazon?

| 1Person Answer

申请步骤如下:

一、在亚马逊的首页上方有一个help的字样,点击进入帮助界面,然后点击联系我们。

二、随即登录自己的亚马逊账户。页面会弹出最近的订单信息,然后点击选择需要申请价格保护的订单。

三、选择原因。

四、点击chat与客服开始交谈。这一个步骤需要申请者一定的英语交流水平能力,因为在线交流往往是最快的解决方式。尽量选择这个方式与客服用英语交流解决问题,也可以用中式英语,客服基本也能够理解。

五、在聊天过程中需要进行一个补差价的对话,需要提供自己原产品的名称信息,以及原产品的购买价格和之后更新后的最新价格。客服会根据这三个信息进行价格补偿。

价格补偿的方式是将补回来的差额返还到下单时所用的银行卡里,一般会在3~10个工作日内到账。

Professional answer

C

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The application steps are as follows:

1. There is a word "help" on the top of Amazon's homepage. Click to enter the help interface, and then click to contact us.

2. Immediately log in to your Amazon account. The page will pop up the latest order information, and then click to select the order for which you need to apply for price protection.

3. Select the reason.

4. Click chat to start a conversation with customer service. This step requires applicants to have a certain level of English communication ability, because online communication is often the fastest way to solve the problem. Try to choose this method to communicate with customer service in English to solve the problem, or you can use Chinese English, which customer service can basically understand.

5. During the chat process, you need to have a conversation to make up the difference. You need to provide the name information of your original product, the purchase price of the original product and the latest price after the update. Customer service will make price compensation based on these three pieces of information.

The way to compensate for the price is to return the difference to the bank card used when placing the order, which will generally be credited within 3 to 10 working days.

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