01、梳理家底
在这几天的卖家后台,我已经看到了不少的热卖listing呈现出了“Currently Unavailable”的状态。
没有其他原因的话,应该是产品出现了暂时的断货。
如果疫情在短时间内得不到有效的控制,这种情形应该会大范围的出现在中国卖家的产品上。
这对产品的持续运营可谓是毁灭性的打击,一款热销的产品很可能就此寿终正寝。
所以,在这样的局面下,卖家首先要做的,就是盘点一下自己的“家底”,看一下现有的库存究竟能支撑多长的时间。
如果产品的支撑时间较短,可以人为的降低一下流量,关闭付费的流量来源,只保持自然订单的出货流量。
价格也适当的做一下调整,适度的拉升以减缓出货的速度。
毕竟转化率的降低带来的损害,要比断货小得多。
02、与供应商保持密切联系
目前,国内的跨境卖家的主要货源地,基本都是集中在珠三角和长三角周边。
而根据目前的政策情况,深圳、东莞、温州、义乌等地的大部分工厂均未按时开工。
具体复工时间,估计还要根据疫情的防控情形来定。
这个时候,卖家必须要与各个供应端保持密切的联系。
工厂有现货的,提前支付定金,确保产品供给。
工厂没有现货的,应尽量获得工厂准确的开工时间安排。
这都是后续工作的铺垫。
03、供应链多元化
在疫情刚开始肆虐时,我身边的一个做户外器材的亚马逊大卖,已经准确的预判了疫情的走势。
接近两周的时间,他先后开发出了巴基斯坦、台湾和越南的三家供应商。
在这次断货风潮中,他的危机算是暂时可以解除。
可能这对于一些新手卖家来说,是不太容易实现的途径。
但是对于规模中等以上的跨境卖家来说,供应链分布的多元化,应该是要提上日程的事情。
毕竟类似的这样的事件,谁都不敢保证以后不会再次发生。
这次疫情过后,相信开发跨国供应链的卖家会越来越多。
04、自发货卖家要注意店铺绩效
做自发货的卖家,要在疫情的影响下做到快速响应。
每天要对可售的库存做到心中有数,后台的可售数量和配送时间要适当保守。
对于那些因为疫情影响产生的订单延迟,要积极和顾客进行沟通。
在这方面,亚马逊官方也为卖家提供了一些便利。
在卖家后台中,可以看到这样一条消息。
01. Sort out the inventory
In the seller's backstage in the past few days, I have seen many hot-selling listings showing the status of "Currently Unavailable".
If there is no other reason, it should be that the product is temporarily out of stock.
If the epidemic is not effectively controlled in a short period of time, this situation should appear on a large scale on the products of Chinese sellers.
This is a devastating blow to the continued operation of the product, and a hot-selling product may end its life.
Therefore, in such a situation, the first thing sellers should do is to take stock of their "assets" and see how long the existing inventory can support.
If the product's support time is short, you can artificially reduce the traffic, close the paid traffic source, and only keep the shipping traffic of natural orders.
The price should also be adjusted appropriately, and the moderate increase should be used to slow down the speed of shipment.
After all, the damage caused by the reduction in conversion rate is much smaller than that of out of stock.
02. Keep in close contact with suppliers
At present, the main sources of goods for domestic cross-border sellers are basically concentrated in the Pearl River Delta and the Yangtze River Delta.
According to the current policy situation, most factories in Shenzhen, Dongguan, Wenzhou, Yiwu and other places have not started work on time.
The specific time of resumption of work is estimated to be determined according to the prevention and control of the epidemic.
At this time, sellers must keep in close contact with various supply ends.
If the factory has spot goods, pay the deposit in advance to ensure product supply.
If the factory does not have spot goods, try to obtain the factory's accurate start-up time arrangement.
This is all the preparation for subsequent work.
03. Diversification of supply chain
When the epidemic first began to rage, an Amazon seller who made outdoor equipment around me had accurately predicted the trend of the epidemic.
In nearly two weeks, he developed three suppliers in Pakistan, Taiwan and Vietnam.
In this out-of-stock trend, his crisis can be temporarily resolved.
Perhaps this is not an easy way for some novice sellers to achieve.
However, for cross-border sellers of medium or larger scale, the diversification of supply chain distribution should be put on the agenda.
After all, no one can guarantee that similar incidents will not happen again in the future.
After this epidemic, I believe that more and more sellers will develop cross-border supply chains.
04. Self-delivery sellers should pay attention to store performance
Sellers who do self-delivery should respond quickly under the influence of the epidemic.
Every day, you should have a clear idea of the available inventory, and the available quantity and delivery time in the background should be appropriately conservative.
For those order delays caused by the epidemic, you should actively communicate with customers.
In this regard, Amazon officials have also provided some conveniences for sellers.
In the seller's backend, you can see such a message.