拥有两百万销售商,跨越10个国家,为近20亿顾客服务,亚马逊利用其超先进的数据驾驭技术向用户提供个性化推荐。毫无疑问亚马逊是挖掘大数据提供个性化服务的先驱,它通过提供策划好的购物体验诱导用户买买买。
亚马逊个性推荐的算法包含多种因素,向用户推荐商品前,要分析例如购买历史、浏览历史、朋友影响、特定商品趋势、社会媒体上流行产品的广告、购买历史相似的用户所购买的商品等等。为了向用户提供更好的服务,亚马逊一直在不断改进推荐算法。
当然,个性化推荐不仅仅针对顾客,电商市场上的销售商也能收到来自亚马逊靠谱的建议,例如向他们推荐可以在库存中加入的新产品,推荐特定产品的最佳配送模式等等。平均下来,亚马逊的每位销售商的产品目录列表都会得到超过100条建议。
With two million sellers, spanning 10 countries and serving nearly 2 billion customers, Amazon uses its advanced data-driving technology to provide personalized recommendations to users. There is no doubt that Amazon is a pioneer in mining big data to provide personalized services. It induces users to buy by providing a well-planned shopping experience.
Amazon's personalized recommendation algorithm includes many factors. Before recommending products to users, it analyzes, for example, purchase history, browsing history, friend influence, specific product trends, advertisements of popular products on social media, and products purchased by users with similar purchase history. In order to provide better services to users, Amazon has been constantly improving its recommendation algorithm.
Of course, personalized recommendations are not only for customers. Sellers in the e-commerce market can also receive reliable suggestions from Amazon, such as recommending new products that can be added to their inventory, recommending the best delivery mode for specific products, etc. On average, each seller on Amazon will receive more than 100 suggestions for their product catalog list.