1、管理Amazon亚马逊店铺,负责Amazon亚马逊外贸网店营销优化,提出相关优化方案;
2、编辑和翻译产品信息,负责上传产品资料,将产品资料刊登到Amazon亚马逊各站点或其他外贸电子商务平台;
3、评估、分析产品的关键词,提升产品关键词的搜索排名;修改产品搜索标题,校对内容,更新产品信息,价格;
4、解答客户售前、售后咨询,处理客户投诉,及时发现产品销售中的问题并加以改正;
5、处理客户订单,跟踪已销售货品物流情况,并及时反馈客户,提供良好客户服务;
6、妥善处理客户投诉与纠纷,确保持续提高账户好评率,保证账号的正常良好运行状态;
7、收集分析市场状况及竞争对手状况,制定推广与销售计划;
8、处理其他相关工作。
1. Manage Amazon stores, be responsible for Amazon foreign trade online store marketing optimization, and propose relevant optimization plans;
2. Edit and translate product information, be responsible for uploading product information, and publish product information to Amazon sites or other foreign trade e-commerce platforms;
3. Evaluate and analyze product keywords, improve product keyword search rankings; modify product search titles, proofread content, update product information and prices;
4. Answer customer pre-sales and after-sales inquiries, handle customer complaints, promptly discover problems in product sales and correct them;
5. Process customer orders, track the logistics of sold goods, and promptly feedback to customers to provide good customer service;
6. Properly handle customer complaints and disputes, ensure continuous improvement of account praise rate, and ensure the normal and good operation of the account;
7. Collect and analyze market conditions and competitor conditions, and formulate promotion and sales plans;
8. Handle other related work.