Methods/Steps

1. After logging into your Amazon account on your mobile device, click [My] in the lower right corner of the homepage, and then click [Account Settings].

2. Click [Change Account Settings] to proceed to the next step.

3. After trying to enter your password, if you find it is still wrong and you can't remember it, then click [Forgot Password].

4. In the pop-up window, select and click to open a browser as the opening method.

5. Then enter an [email address] or [mobile phone number], and then click [Continue].

6. In this step, select and click [Set New Password], and then click [Continue] to proceed to the next step.

7. Enter the verification code received on your mobile phone or email, and then click [Continue] to proceed to the next step.

8. Enter the user name of the account, and then click [Continue] to proceed to the next step.

9. Set a new password, and then click [Save Changes].

10. Click [Save] again in the pop-up window. You can also click [Wait Next Time] or [Never Save]. Regardless of whether you save the password or not, the password has been successfully changed. At this time, the account has been logged out. You can log in with the new password.

Notes

The user name refers to the welcome nickname that appears after logging into the Amazon account. For example, "Nini, Hello!" "Nini" is the user name.