分为两种情况:
第一种是FBM订单,如果是买家个人原因,是需要买家承担,如果是质量问题,需要卖家承担。
第二种是FBA订单,是质量问题,还是单纯的不喜欢导致的退货,换货行为,运费都不需要卖家这边承担。
There are two situations:
The first is FBM orders. If it is due to personal reasons of the buyer, the buyer needs to bear the cost. If it is a quality issue, the seller needs to bear the cost.
The second is FBA orders. Whether it is a quality issue or a simple dislike of the product that leads to return or exchange, the seller does not need to bear the shipping fee.