Amazon self-delivery return processing:

1. Normal return

For high-value products, contact the freight forwarder. After negotiating and communicating with the freight forwarder, ask the buyer to return the goods to the address provided by the freight forwarder, and then ask the freight forwarder to ship the goods back from overseas and deliver them to you. After confirming the product problem, process the refund.

2. Overseas warehouse return and label change.

You can contact the overseas warehouse that supports this operation, and then ask the buyer to return the goods to the overseas warehouse. If there is no problem with the product, process the refund. After that, if there is a buyer who buys it, you can also ship it from the overseas warehouse.

3. Send it directly to the buyer

For products with lower value, the seller can send it directly to the buyer and then refund the buyer, which can avoid troublesome operations and negotiate with the customer to leave a good review.

4. Partial refund

If there are multiple products, the seller can also try to communicate with the buyer to see if a partial refund can be used to reduce after-sales costs.