Is Amazon's customer service online 24 hours a day?
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1Person Answer
白天早9晚6人工客服在线聊天跟电话是都在，其余时间均是邮件在线。
也就是说，除了早9晚6，你就需要写邮件的形式来寻求帮助。
Professional answer
During the day, the customer service is online and available by phone from 9am to 6pm, and the rest of the time is online via email.
That is to say, except for 9am to 6pm, you need to write an email to seek help.
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E-c News 2026-03-24 08:48:01
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