原因1:大分类、类目、节点不一致的变体无法共享评论 我们在平台上销售一款产品A ,上架了几个月一直卖的不错。然后想做个颜色变体。
于是发了一个颜色变体B, A和B是完全一样的商品,只是有颜色差异。这样我们把他们合并作为颜色变体是可以的。 合并完变体之后,如果超过24小时之后评论还没有共享同步,就需要开Case 确认是不是这两个品大分类、类目、节点不一样。如果是,联系客服,告知正确的大分类、类目、节点,改成一致即可。
Reason 1: Variants with inconsistent major categories, classes, and nodes cannot share reviews. We sell a product A on the platform, and it has been selling well for several months. Then we want to make a color variant.
So we released a color variant B. A and B are exactly the same products, but with different colors. So we can merge them as color variants. After merging the variants, if the reviews are not shared and synchronized after more than 24 hours, you need to open a case to confirm whether the major categories, classes, and nodes of the two products are different. If so, contact customer service and inform the correct major categories, classes, and nodes, and change them to be consistent.