一、重产品 轻店铺 亚马逊平台及其注重产品,这也和国外的购物习惯有关,并不像国内这样,老店就是优势,在亚马逊,不管你是新店还是老店,只要你的产品描述完善,介绍刚好是客户需要的,就会被平台大力的推荐给买家,提高你的产品以及店铺的曝光率。 二、重展示 请客服 展示就是产品的详情展示,可以围绕着产品的性能、材质以及使用等各种方面的描述以及图片的展示让客户了解这件产品的方方面面,了解这件产品是不是自己需要的,不用再让客服去介绍产品,客户只通过邮件的形式与卖家沟通,所以经营中以及售后就不需要在客服上花太多的时间去解决问题。
三、重推荐 轻广告 亚马逊对于刚开的店铺有三个多月的新手保护期,这一点对于新电视一个很大力度的扶持,并不是说你烧得钱多就能上推荐,事实上只要你的产品好,就会给你足够的推送和曝光度的。 四、重客户 轻卖家 亚马逊平台注重客户的购物体现和需求,平台也好求是产品节约化,不能存在夸大和美工特效,折旧减少了不必要的售后麻烦。和国内电商不同的是,亚马逊的产品都有自己的独立页面,其中包括了商品详情、客户评论、卖家报价及其他信息。而且在客户搜索一样产品时,只会出来一样的产品,这种单一产品页面,不需要支付任何推广费用的,就能增加曝光,卖家只需要专注商品的销售量,可以好好的享受新手保护期。
1. Focus on products and ignore stores. The Amazon platform pays great attention to products. This is also related to the shopping habits of foreign countries. Unlike in China, old stores are advantages. On Amazon, whether you are a new store or an old store, as long as your product description is perfect and the introduction is exactly what the customer needs, it will be strongly recommended to buyers by the platform to increase the exposure of your products and stores. 2. Focus on display. Ask customer service. Display is the detailed display of the product. You can use the description of the product's performance, material, use and other aspects and the display of pictures to let customers understand all aspects of the product and understand whether the product is what they need. There is no need to ask customer service to introduce the product. Customers only communicate with sellers through emails, so they don't need to spend too much time on customer service to solve problems during operation and after-sales.
3. Focus on recommendation and ignore advertising. Amazon has a novice protection period of more than three months for newly opened stores. This is a great support for new TVs. It doesn't mean that you can be recommended if you spend a lot of money. In fact, as long as your product is good, you will be given enough push and exposure. 4. Focus on customers and ignore sellers. Amazon platform focuses on customers’ shopping experience and needs. The platform also seeks to economize products. There should be no exaggeration or special effects. Depreciation reduces unnecessary after-sales troubles. Unlike domestic e-commerce, Amazon’s products have their own independent pages, which include product details, customer reviews, seller quotations and other information. Moreover, when customers search for the same product, only the same product will appear. This single product page does not require any promotion fees, which can increase exposure. Sellers only need to focus on product sales and can enjoy the novice protection period.