具体如下:
第一,确认基本工作能力,找出符合亚马逊理念的特质。与其他公司类似,在众多简历中筛选出合适人选后,部门的招聘主管会与求职者进行一对一的沟通。沟通中,招聘主管除了要确认求职者的基本能力,还要找出对方是否具备亚马逊对员工的信念要求。给你补充下,亚马逊要求员工要随时实践14个领导力准则,包括顾客至上、主人翁精神、创新与简化、好奇求知等。
第二,多个主管轮番面试,交叉确认。在面试的第二阶段,亚马逊会召集5个来自其他部门的管理层担任面试官,分别与求职者进行50分钟的单独面谈。第一阶段的面试官会请第二阶段的面试官继续发掘和确认,求职者是否拥有符合亚马逊理念的特质。比如,第一关的面试官发现某个求职者在工作中具有主人翁精神,就会让第二阶段的面试官们对此进行开放式提问,了解求职者解决困难问题时的具体想法和举措。
第三,收集录取某人的明确理由。在亚马逊,面试官必须基于事实来给出录取理由,尽量避免被主观偏差所误导。每场面试结束后,面试官都要在亚马逊的系统中输入自己的反馈,比如,他观察到了求职者的某个特质,或者他在面试中确认了某些事实,等等。
Specifically as follows:
First, confirm basic work ability and find out the characteristics that meet Amazon's philosophy. Similar to other companies, after screening out suitable candidates from many resumes, the department's recruitment supervisor will communicate with the job seeker one-on-one. During the communication, the recruitment supervisor must not only confirm the basic ability of the job seeker, but also find out whether the other party has Amazon's belief requirements for employees. To supplement you, Amazon requires employees to practice 14 leadership principles at any time, including customer first, ownership, innovation and simplification, curiosity and knowledge.
Second, multiple supervisors take turns to interview and cross-confirm. In the second stage of the interview, Amazon will convene 5 managers from other departments as interviewers to conduct separate interviews with job seekers for 50 minutes each. The interviewer in the first stage will ask the interviewer in the second stage to continue to discover and confirm whether the job seeker has the characteristics that meet Amazon's philosophy. For example, if the first-stage interviewer finds that a job applicant has a sense of ownership in the work, he will ask the second-stage interviewers to ask open-ended questions about this to understand the specific ideas and measures taken by the job applicant to solve difficult problems.
Third, collect clear reasons for hiring someone. At Amazon, interviewers must give reasons for hiring based on facts and try to avoid being misled by subjective bias. After each interview, the interviewer must enter his feedback into the Amazon system, such as a trait he observed in the job applicant, or certain facts he confirmed during the interview, etc.