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How to successfully appeal against infringement on Amazon?

| 2Person Answer

若认为在Amazon平台上自己的知识产权被侵犯,可以通过以下步骤进行申诉:

1. 在Amazon网站上进行投诉。首先,在Amazon主页上选择“联系客服”选项,然后选择“知识产权侵权管理”和“我认为我的知识产权受到侵犯”。在输入框中输入侵权信息的详细信息,并上传证明文件。

2. 提供证据。Amazon在考虑申诉时需要知道相关证据,理解侵权行为。必要时需要提供例如产品注册证书等合法权利的证明。

3. 等待处理。一旦提交申诉,Amazon会开始调查并决定是否支持申诉。通常,调查可能需要一到两个工作日,但可能需要更长时间。在这期间,Amazon可能会与侵权方进行联系并请求更多信息。

4. 接受或拒绝请求。如果Amazon支持你的申诉,侵权方可能会对其行为进行调整。应及时监控侵权方的行为,确保侵权行为得到彻底清除。如果Amazon不支持,可以再次进行申诉并提供更多证据和信息。

需要注意的是,需要有合法的知识产权登记或拥有知识产权证明来进行申诉,并且确保所提供的证据和信息的真实性和有效性。

Professional answer

C

电商日记

系互联网项目运营者、设计师、企划人、TMT爱好者,曾参与多个新锐互联网项目开发与运营。

If you believe that your intellectual property rights have been infringed on the Amazon platform, you can appeal by following the steps below:

1. File a complaint on the Amazon website. First, select the "Contact Customer Service" option on the Amazon homepage, then select "Intellectual Property Infringement Management" and "I think my intellectual property rights have been infringed." Enter the details of the infringement information in the input box and upload supporting documents.

2. Provide evidence. Amazon needs to know the relevant evidence and understand the infringement when considering the appeal. If necessary, you need to provide proof of legal rights such as product registration certificates.

3. Wait for processing. Once the appeal is submitted, Amazon will begin an investigation and decide whether to support the appeal. Generally, the investigation takes one to two business days, but it may take longer. During this period, Amazon may contact the infringing party and request more information.

4. Accept or reject the request. If Amazon supports your appeal, the infringing party may adjust its behavior. The infringing party's behavior should be monitored in a timely manner to ensure that the infringement is completely eliminated. If Amazon does not support it, you can appeal again and provide more evidence and information.

It should be noted that legal intellectual property registration or proof of intellectual property ownership is required to file a complaint, and the authenticity and validity of the evidence and information provided must be ensured.

电商老高

电商老高归属于上海宣名网络,专业运营电商圈子,专注于电商人脉、资讯、交流、资源整合等。

The key to a successful infringement complaint on Amazon is to provide strong evidence to prove your copyright or trademark rights. The specific steps are as follows:

1. Log in to Amazon Seller Central and click "Infringement Complaint";

2. Provide strong evidence to prove your copyright or trademark rights;

3. Provide detailed infringement information, including the ASIN, brand name, model, etc. of the infringing product;

4. Submit the complaint and wait for Amazon to review;

5. If the complaint is successful, Amazon will remove the infringing product and freeze the infringer's account.

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