如果亚马逊卖家被投诉图片侵权,要清除绩效,可以采取以下措施:
1.删除侵权图片:立即移除所有涉嫌侵权的图片。
2.提供证据:如果认为自己没有侵权,可以准备相关证据进行申诉。
3.撰写申诉信:清晰陈述情况,解释为何认为不存在侵权行为。
4.联系投诉者:尝试与投诉者沟通,解决争议。
5.遵循亚马逊流程:严格按照亚马逊的规定和流程操作。
6.改善运营:检查其他图片,确保不再出现类似问题。
7.学习规则:加强对亚马逊侵权规定的了解,避免再次犯错。
8.寻求专业帮助:如有必要,可以咨询律师或亚马逊专家。
在处理过程中,需要注意以下几点:
9.及时处理:尽快采取行动,以免影响账户绩效。
10.诚实守信:如实提供信息,不得隐瞒或虚假陈述。
11.配合调查:积极配合亚马逊的调查工作。
12.持续关注:确保绩效问题得到彻底解决。
If Amazon sellers are complained of image infringement, to clear performance, you can take the following measures:
1. Delete infringing images: Immediately remove all images suspected of infringement.
2. Provide evidence: If you think you have not infringed, you can prepare relevant evidence to appeal.
3. Write an appeal letter: Clearly state the situation and explain why you think there is no infringement.
4. Contact the complainant: Try to communicate with the complainant to resolve the dispute.
5. Follow Amazon's process: Strictly follow Amazon's regulations and procedures.
6. Improve operations: Check other images to ensure that similar problems do not occur again.
7. Learn the rules: Strengthen your understanding of Amazon's infringement regulations to avoid making mistakes again.
8. Seek professional help: If necessary, you can consult a lawyer or Amazon expert.
During the process, you need to pay attention to the following points:
9. Timely processing: Take action as soon as possible to avoid affecting account performance.
10. Honesty and trustworthiness: Provide information truthfully, and do not conceal or make false statements.
11. Cooperate with investigations: Actively cooperate with Amazon's investigations.
12. Continued attention: Ensure that performance issues are thoroughly resolved.