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Amazon return rules?

| 1Person Answer

1

亚马逊商城的基本退货政策。 除了在产品详细信息页面上清楚标记并在购买时确认“不支持不合理退货”的商品外,亚马逊买家可以在商品交付后30天内申请退货,前提是商品完好无损、未使用或损坏,并且配件齐全。 特别说明: 由于这些商品的性质,只有商品类型、粉状商品(如奶粉)、含有强磁铁的商品(如耳机、扬声器、图形卡等)、含有锂电池的商品(如电脑、鼠标、电动牙刷等)、液体商品(如香水、化妆水等),受理有质量问题申请退货的食品(如零食、咖啡等)。

2

亚马逊退货产品处理方法。 不要等待产品堆积。 要解决产品销售不出去的问题,首先要避免产品的大量积累。 只要有亚马逊产品出现了退货的情况,卖家就要立即处理该问题。

Professional answer

C

电商娱记

电商从业者,在电商事件和新闻有独特的见解,就职阿里巴巴,天下网商。

1

Basic return policy of Amazon. Except for products that are clearly marked on the product details page and confirmed at the time of purchase as "unreasonable returns are not supported", Amazon buyers can apply for returns within 30 days after the product is delivered, provided that the product is intact, unused or damaged, and the accessories are complete. Special note: Due to the nature of these products, only product types, powdered products (such as milk powder), products containing strong magnets (such as headphones, speakers, graphics cards, etc.), products containing lithium batteries (such as computers, mice, electric toothbrushes, etc.), liquid products (such as perfumes, lotions, etc.), and food with quality problems (such as snacks, coffee, etc.) are accepted for return.

2

How to handle Amazon returned products. Don't wait for products to pile up. To solve the problem of products not being sold, you must first avoid a large accumulation of products. As long as there is a return of Amazon products, the seller must deal with the problem immediately.

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