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Detailed explanation of Amazon's payment rules?

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通常情况下,更换收款账户所触发的是亚马逊平台对卖家账户的保护机制,并不是严格意义上的账户二次审核,这两者之间还是有一定区别的。但更换账号并不意味着不会触发审核,这要看卖家的亚马逊账号是否本身就存在一些问题。更换收款账户后,如果触发了审核,按要求提交相关的账单证明文件即可。具体更换收款账号的流程如下:

1.提早报备

为了防止在更换账号的过程中,被亚马逊误判为被不法分子盗取账号,影响店铺正常经营,可以在更换之前账号之前开case发邮件给亚马逊团队,包括店铺的名称店铺链接以及新旧账号信息和更换账号的原因,然后等亚马逊的邮件回复;

2.更换账户

在收到亚马逊回复确认信息之后,保留相关截图,即可进行收款账户更换操作。然后根据邮件提示完成相关步骤,亚马逊在收到确认邮件之后,会进行1-3个工作日的相关审查。审查完成后,账户即可恢复正常使用。

如果完成以上操作后账户仍然没有恢复,可以向所在地的亚马逊绩效团队发送邮件,说明收款账户更换情况。

更换账号之前,有几点需要注意:

1.更换账号时不要更换电脑,要用平时使用的电脑,亚马逊平台监测到的电脑IP与平时操作的一致,会降低账户被冻结的风险;

2.建议完成店铺二审之后再更换收款账户;

3.选择合适的更换时间更换账号后,亚马逊有个三天的审核期,所以店铺3天内不会发生结算的,可以更换账号。

Professional answer

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我们唯一且一辈子要做的事,就是告诉你电商这点事

Under normal circumstances, changing the payment account triggers the protection mechanism of the Amazon platform for the seller's account, not a strict account secondary review. There is still a certain difference between the two. But changing the account does not mean that the review will not be triggered. It depends on whether the seller's Amazon account itself has some problems. After changing the payment account, if the review is triggered, submit the relevant bill proof documents as required. The specific process of changing the payment account is as follows:

1. Report in advance

In order to prevent Amazon from misjudging the account as being stolen by criminals during the account change process, affecting the normal operation of the store, you can open a case and send an email to the Amazon team before changing the previous account, including the store name, store link, new and old account information and the reason for changing the account, and then wait for Amazon's email reply;

2. Change the account

After receiving the confirmation message from Amazon, keep the relevant screenshots and you can change the payment account. Then complete the relevant steps according to the email prompts. After receiving the confirmation email, Amazon will conduct a relevant review within 1-3 working days. After the review is completed, the account can be restored to normal use.

If the account is still not restored after completing the above operations, you can send an email to the local Amazon performance team to explain the change of the payment account.

Before changing the account, there are a few points to note:

1. Do not change the computer when changing the account. Use the computer you usually use. The computer IP monitored by the Amazon platform is consistent with the usual operation, which will reduce the risk of the account being frozen;

2. It is recommended to change the payment account after completing the second review of the store;

3. Choose the appropriate change time After changing the account, Amazon has a three-day review period, so if the store will not settle within 3 days, you can change the account.

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