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Why is Amazon the originator of e-commerce?

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亚马逊走到现在,只不过是把一个个简单的想法努力变成现实,而提出这些想法的人就是它的创始人兼 CEO ——杰夫 · 贝索斯。

生于 1965 年的杰夫 · 贝索斯从小就很爱动手,三岁的时候试图用螺丝刀改装自己小床周围的围栏,高中时期贝索斯以优异的成绩毕业后,进入了美国八所常青藤盟校之一的普林斯顿大学。

大学期间,贝索斯被当时日新月异的计算机产业所吸引,便将所学专业转向计算机,大学毕业时,贝索斯获得了电子工程学和计算机双学士学位。

大学毕业以后,贝索斯就职于纽约的一家信托公司,并且仅用了 4 年的时间就成为了华尔街最年轻的副总裁。

之后随着互联网经济的兴起和发展,越来越多的人看到了商机,这时年轻的贝索斯在信托公司老板的安排下,开始负责开发互联网方面的新业务。

慢慢地贝索斯逐渐在心中萌生出了自己的想法。

当时贝索斯列举了 20 多种可能适合进行互联网销售的商品,其中有图书、音像制品、杂志、家用电脑和软件等等,并最终锁定了图书,原因是他看中了当时还未有人涉足的庞大美国图书市场。

可当贝索斯向老板提出要发展图书在线销售业务时,却遭到了拒绝。

被拒绝后的贝索斯最终离开了这家公司,于 1994 年在西雅图的一家车库创建了美国第一家网络零售公司,起名为 Cadabra。

不久以后,由于公司名称与英语中死尸(cadaver)发音相似,所以贝索斯决定以位于南美洲的世界第二长河 Amazon 来命名自己的公司。

贝索斯决定使用亚马逊作为公司新名字的用意不但是希望自己的公司未来能像亚马逊河一样源远流长,更是因为这个名字是以 A 开头的,这能让自己的公司在企业黄页中排在首位。

之后的亚马逊真如贝索斯所赋予的愿景一样,从 1995 年卖出第一本书开始,亚马逊的业务不断扩大,从当初的图书业务一步一步发展到无所不有,从当年仅有三名员工的小公司发展到在全球拥有上万员工的跨国公司。

就这样,贝索斯将当初看好互联网和美国图书市场的想法付诸行动,最后铸造了电商亚马逊。而促使亚马逊转型成为科技公司的契机也正是贝索斯这份对于图书的坚定,只不过这次售卖的从实体书变为电子书,销售渠道也从互联网变为了硬件。

2003 年,苹果推出了 iTunes 音乐商店并大获成功,这让本身以销售实体光盘书籍产品为主的亚马逊大受影响,也是在这个时候,贝索斯开始意识到数字图书将会大势所趋:" 音乐和视频已经数字化很长时间了,从早期的 Web 开始,短文阅读也已经数字化了。但长篇的阅读并没有(数字化)。"

可当时亚马逊手里虽然握有大量出版商的资源,要搞电子书并不成问题,但还面临着市场上无合适硬件可用的局面,所以 2004 年亚马逊决心自己研发电子阅读器。

经过三年漫长的研发时光,亚马逊终于在 2007 年 11 月 19 日发布了 Kindle。

从第一代 Kindle 开始就无不透露着亚马逊从 2001 年开始定下的 " 打造以客户为中心的服务型企业 " 的发展方向,不但形状和尺寸与平装书差不多,还有可调整字体大小和查找单词的搜索功能,这让 Kindle 不仅像一本真正的纸质图书,还拥有纸质图书比不了的功能。

随后 Kindle 取得了巨大的成功,同时也为亚马逊带来了销售硬件和电子书双重收入,但后来的亚马逊却似乎暂时忘掉了初衷。

眼看着手机市场大热,也想来分一杯羹的亚马逊在 2014 年推出了 Fire Phone,但由于盲目模仿使其本身毫无亮点,出世不久后便被市场抛弃。

手机的失败让亚马逊损失了 1.7 亿美元,但并没有击垮它,马上亚马逊重新出发,2014 年 11 月推出的智能音响 Echo 和语音识别技术 Alexa,成为市场上最早出现的智能音箱也是现在销售最火热的智能家居产品。

不论是作为电商老大还是后期转型成科技巨头的亚马逊,取得巨大成功的背后都在于贝索斯更早一步看出未来趋势的聪明的大脑。

其实在 Kindle 之前,贝索斯还看到了另一个领域的未来,并默默将之付出实践,虽然当时并没有马上显现出优势,可现在却已成为了亚马逊的传家宝,它就是亚马逊的云服务平台--AWS。

Professional answer

C

金婵新电商学堂

『金婵新电商学堂』直播电商行业深耕者,积累大量人脉资源,跟着金婵洞察企业直播本质,每天get一个短视频运营技巧。

Amazon has come this far by simply turning simple ideas into reality, and the person who came up with these ideas is its founder and CEO - Jeff Bezos.

Born in 1965, Jeff Bezos has loved to do things since he was a child. When he was three years old, he tried to modify the fence around his crib with a screwdriver. After graduating from high school with excellent grades, Bezos entered Princeton University, one of the eight Ivy League schools in the United States.

During college, Bezos was attracted by the rapidly changing computer industry at the time, so he switched his major to computers. When he graduated from college, Bezos received a double bachelor's degree in electronic engineering and computer science.

After graduating from college, Bezos worked at a trust company in New York, and became the youngest vice president on Wall Street in just four years.

Later, with the rise and development of the Internet economy, more and more people saw business opportunities. At this time, the young Bezos began to be responsible for developing new Internet businesses under the arrangement of the trust company boss.

Slowly, Bezos gradually developed his own ideas in his mind.

At that time, Bezos listed more than 20 commodities that might be suitable for Internet sales, including books, audio-visual products, magazines, home computers and software, etc., and finally locked on books because he saw the huge American book market that no one had yet entered.

But when Bezos proposed to his boss to develop online book sales business, he was rejected.

After being rejected, Bezos finally left the company and founded the first online retail company in the United States in a garage in Seattle in 1994, named Cadabra.

Soon after, because the company name was similar to the English word for dead body (cadaver), Bezos decided to name his company after Amazon, the world's second longest river in South America.

Bezos decided to use Amazon as the new name of the company not only because he hoped that his company would have a long history like the Amazon River in the future, but also because the name starts with A, which would allow his company to rank first in the corporate yellow pages.

Afterwards, Amazon was just like the vision given by Bezos. Since the first book was sold in 1995, Amazon's business has continued to expand, from the original book business to everything, from a small company with only three employees at the time to a multinational company with tens of thousands of employees worldwide.

In this way, Bezos put his initial optimistic idea of ​​the Internet and the American book market into action, and finally created the e-commerce Amazon. The opportunity that prompted Amazon to transform into a technology company was Bezos's determination for books, but this time the physical books sold changed to e-books, and the sales channels also changed from the Internet to hardware.

In 2003, Apple launched the iTunes music store and it was a huge success, which had a great impact on Amazon, which mainly sold physical CD books. It was also at this time that Bezos began to realize that digital books would be the general trend: "Music and video have been digitized for a long time, and short reading has also been digitized since the early days of the Web. But long reading has not (digitized)."

Although Amazon had a lot of publisher resources at the time, it had no problem with e-books, but it still faced a situation where there was no suitable hardware available on the market, so in 2004 Amazon decided to develop its own e-reader.

After three long years of research and development, Amazon finally released the Kindle on November 19, 2007.

From the first generation of Kindle, it has revealed the development direction of "building a customer-centric service-oriented enterprise" set by Amazon since 2001. Not only is the shape and size similar to that of a paperback book, but it also has a search function that can adjust the font size and find words, which makes Kindle not only like a real paper book, but also has functions that paper books cannot match.

Then Kindle achieved great success, and it also brought Amazon dual income from selling hardware and e-books, but later Amazon seemed to have temporarily forgotten its original intention.

Seeing the hot mobile phone market, Amazon also wanted to get a piece of the pie. In 2014, it launched the Fire Phone, but due to blind imitation, it had no highlights and was abandoned by the market shortly after its launch.

The failure of the mobile phone cost Amazon $170 million, but it did not defeat it. Amazon immediately started again. The smart speaker Echo and voice recognition technology Alexa launched in November 2014 became the earliest smart speaker on the market and the hottest smart home product now.

Whether it is the e-commerce leader or the later transformation into a technology giant, the huge success of Amazon is due to Bezos's smart brain that can see the future trend one step ahead.

In fact, before Kindle, Bezos also saw the future of another field and quietly put it into practice. Although it did not immediately show its advantages at the time, it has now become Amazon's heirloom, which is Amazon's cloud service platform - AWS.

熵谈电商

直击电商本质,探讨热门模式与话题,与大家共分享电商的那些事儿~

1. The platform is larger, facing the global market, and the target is no longer limited to the domestic market.

2. Convenient logistics. Amazon has multiple operation centers around the world, which can deliver goods to 185 countries and regions around the world.

3. Low competition. Amazon buyers have 400 million active users worldwide, covering 65 countries, and the number of products sold by third-party sellers accounts for more than half of the Amazon platform.

4. High profits. Customers in Europe and the United States have a high standard of living. Most people shop online. Amazon has the highest average customer unit price among major global shopping platforms.

5. Low return rate. Most domestic e-commerce shipments are made domestically, and returns and exchanges are common. Amazon's European station faces five European countries, with extremely low buyer consumption levels and return rates, and guaranteed profits.

6. Amazon does not require a deposit for opening a store, which greatly reduces our investment costs. The professional version service fee is US$39.99, which is about RMB 260.

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