Does Taobao customer service usually have a break, and do they have two days off a week? What time d
一般来说，如果网店就卖家一个人在经营的话，那么客服就是卖家店主本人，那他要不要休息，就看他自己了。当然大部分卖家不休息。
如果网店是比较大的，销量多的，这种往往有请客服，，，相当于一个小公司，客服的话，都是轮休的，也就是网店要保证上班时间有客服在工作，一般就是早上9点到晚上12点之间。
所以这种情况的话，网店周末也是有客服在和买家聊天的，但是是哪个客服的话，就不一定了，因为不同客服人员都有一个轮休时间。这周周末客服a上班，下周就是客服c在上班了。
Professional answer
Generally speaking, if the online store is run by only the seller, then the customer service is the seller's owner. It's up to him whether he wants to take a break or not. Of course, most sellers don't take a break.
If the online store is relatively large and has a lot of sales, it often hires customer service, which is equivalent to a small company. Customer service is on a rotating basis, which means the online store must ensure that there are customer service staff working during working hours, which is usually between 9 am and 12 pm.
So in this case, the online store also has customer service staff chatting with buyers on weekends, but it is not certain which customer service staff it is, because different customer service staff have a rotating break time. This weekend, customer service staff A is working, and next week, customer service staff C will be working.
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