It depends on the region and the strength of the online store.

Taobao customer service is divided into pre-sales, after-sales, and technical.

Generally, pre-sales customer service is calculated based on transaction volume, with a basic salary + commission. Generally, only stores with a monthly turnover of more than 100,000 yuan will recruit people. Depending on the city of work, time, and sales volume, the salary + commission is generally 2k~4k.

After-sales is generally a position that is held by the same person as technical staff, and the salary is slightly higher, after all, it is relatively technical.

If it is an online store with a large transaction volume, for example, more than 10,000 yuan per day, the customer workload will be more, and part-time delivery and after-sales work will be required, generally 4k~8k. It can be said that as far as customer service is concerned, 8k per month is already the limit, unless there is a commission position, special policies are not capped, and there are also strong customer service capabilities, who can communicate with n buyers at the same time and sell on commission per piece, and the monthly salary can be over 10,000.