The star rating of Taobao stores is calculated based on the comprehensive evaluation of the store. Specifically, the star rating of Taobao stores mainly includes four evaluation indicators: product description, seller service, logistics speed and after-sales service. Buyers can evaluate these aspects during the purchase process. The more the total number of evaluations and the higher the evaluation, the higher the star rating of the store. In addition, sellers need to abide by various rules of Taobao, such as abiding by the integrity commitment and guaranteeing the delivery time, otherwise it will also affect the store evaluation and star rating. In general, the star rating of Taobao stores is the evaluation result obtained after comprehensive consideration of multiple factors. It is worth noting that the star rating of Taobao stores is not the only indicator to measure the quality of the store. It is also necessary to combine the store's historical record, product quality, customer feedback and other factors to comprehensively evaluate the store's reputation.

The star rating of Taobao stores is evaluated based on the comprehensive performance of the store on the Taobao platform. Taobao's rating standard is to conduct a comprehensive assessment of the transaction success rate, the consistency between the product description and the service attitude, the buyer's evaluation, the logistics service and other aspects, and give a comprehensive rating to the store. The store star rating is generally divided into one star to five stars, with five stars being the highest rating. The store star rating is not only an important factor in the store's reputation, but also an important reference for buyers when choosing products. Therefore, store operators need to focus on improving store star rating, improving service quality, and increasing buyer satisfaction, so that the store can develop better.

It is calculated like this: star rating (1 star. 2 stars. 3 stars. 4 stars. 5 stars), diamond rating (1 diamond. 2 diamonds. 3 diamonds. 4 diamonds. 5 diamonds), blue crown rating (1 blue crown. 2 blue crowns 3 blue crowns. 4 blue crowns. 5 blue crowns), gold crown rating (1 gold crown. 2 gold crowns. 3 gold crowns 4 gold crowns. 5 gold crowns).

The star rating of Taobao stores is based on a comprehensive evaluation of multiple factors. First of all, the store's rating takes into account different indicators, including buyer evaluation, dispute rate, delivery speed, after-sales service, etc.; and buyer evaluation is one of the most important bases, including description matching, service attitude, logistics speed, etc. Secondly, different indicators have different weights, and the specific calculation formula has not been made public, but you can roughly understand its related factors and influencing factors. In addition, the store's operating time and reputation accumulation will also have an impact on the store rating. In short, Taobao store star rating is based on comprehensive evaluation indicators from multiple aspects. The exact calculation formula is not disclosed, but stores can improve their star ratings by improving product quality, service level and other related factors.

There are 20 levels in total. Every time a Taobao member successfully trades on Taobao using Alipay, he or she can make a credit evaluation of the trading partner.

For every "good review" a seller gets, he or she can accumulate 1 point. A medium review will not score any points, and a bad review will deduct 1 point.

Points within 250 points are represented by red hearts, 251 to 10,000 points are represented by blue diamonds, 10,010 to 500,000 evaluation points are represented by blue crowns, and credit ratings above 500,000 points are represented by gold crowns. Each level is divided into five levels.