Analysis of the employment situation of Taobao customer service in Beijing: Recruitment benefits, the salary of 4500-5999 accounts for the largest proportion, reaching 43%. Experience requirements, 3-5 years of work experience requirements account for the largest proportion, reaching 51%; education requirements, college education requirements account for the largest proportion, reaching 61% (data for reference only). Generally speaking, Taobao customer service salaries are divided into three situations:

1. Basic salary + commission + performance bonus Basic salary of 3500, five insurances and one housing fund, flexible working hours, and occasionally working from home.

2. No basic salary, orders are commissioned according to the percentage of the transaction amount. For example, if you sell 10,000 yuan, the commission is 1%, which means that the Taobao customer service commission is 100 yuan. There is also a fixed amount of money for each order, for example, one order, ten yuan, 500 orders a month, that is 5,000 yuan.

3. Having a base salary is the same as the first point. The commission of a base salary is definitely much lower. It depends on your choice. If the business is good, it is recommended to have no base salary, so that the salary is higher. However, there are very few such stores. Basically, they have a base salary plus commission. The average salary of Taobao customer service in Beijing is ￥4860/month, taken from 4042 samples, which is 2.3% less than in 2016.