If you are a Taobao customer service representative and regard it as your career, then of course it is better to work for a company that has its own store.

Because after working for a period of time.

You will be more familiar with the products sold in the store.

You can also improve your business capabilities to a certain extent.

But if you are a Taobao customer service representative and want to improve your ability to communicate with others, and are only prepared to work as a customer service representative for a period of time to improve your language communication skills.

Then it is better to choose a company that outsources customer service.

Because in an outsourced customer service company, you may be responsible for the customer service and after-sales of multiple stores at the same time, so you can come into contact with multiple Taobao stores.

So the key is to see your purpose.