淘宝三分钟考核是系统开通的,是淘宝为了提高卖家服务质量而推出的一项考核制度,旨在帮助卖家更好地了解买家需求和提升服务水平。
通过该考核,卖家可以更好地掌握交易流程,提高交易效率,进而提高客户满意度和信任度。因此,淘宝三分钟考核是系统开通的,是淘宝为卖家和买家提供更好的服务体验而推出的一项重要措施。
Taobao's three-minute assessment is a system-enabled assessment system launched by Taobao to improve the quality of sellers' services, and is designed to help sellers better understand buyers' needs and improve service levels.
Through this assessment, sellers can better understand the transaction process, improve transaction efficiency, and thus increase customer satisfaction and trust. Therefore, Taobao's three-minute assessment is a system-enabled assessment, and is an important measure launched by Taobao to provide sellers and buyers with a better service experience.
The "Aliwangwang Three-Minute Response Rate" indicator is now available and displayed to merchants in the "Voice of Customers"-"Service Indicators" module. Initially, it will only be displayed and not assessed. It is expected to be officially used in the gold medal seller admission assessment in March 2021, replacing the original "Aliwangwang Response Rate" indicator.