Taobao's clerk supports the buyer's refund and return, but the seller still does not provide a retur
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1Person Answer
淘宝小二介入后会查看双方凭证和退款退货理由。处理的结果要看买家要求是否合理，如是质量问题、卖家错失等情况，会支持买家退款退货要求;如是主观问题，非7天无理由退换服务，则会支持卖家拒绝。
Professional answer
After Taobao's clerk intervenes, they will check the vouchers of both parties and the reasons for the refund and return. The result of the handling depends on whether the buyer's request is reasonable. If it is a quality problem, the seller's fault, etc., the buyer's refund and return request will be supported; if it is a subjective issue and it is not a 7-day no-reason return service, the seller will be supported to refuse.
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