Taobao operations assistants may use the following tools:

1. **Data analysis tools**: such as Taobao Business Advisor and Data Cube, used to analyze store traffic, sales data, etc.

2. **Customer relationship management tools**: such as Taobao Wangwang and Qianniu, used to communicate with customers and manage customer relationships.

3. **Image processing tools**: such as Photoshop and Illustrator, used to process product images and store decoration.

4. **Document processing tools**: such as Microsoft Office and WPS Office, used to process copywriting and reports.

5. **Traffic promotion tools**: such as Taobao Express and Taobao Affiliate, used to promote stores and products.

6. **Store decoration tools**: such as Taobao store decoration tools and Weidian decoration tools, used to design store pages and layouts.

7. **Social media tools**: such as Weibo, WeChat, Douyin, etc., used to promote stores and products and increase brand exposure.

The above are some tools that Taobao operation assistants may use, but the specific tools to be used should be determined according to work needs and personal habits.