How to manage Taobao customer service and how to formulate performance appraisal?
|
1Person Answer
找出几个关键的绩效点，比如：销售额、客户的成单率、客户咨询的回复速度、投诉率、淘宝好评、晒单率等，然后再进行分数的分解。建议先进行下试运行，找出考核过程中的不足，再予以完善。
Professional answer
Find out several key performance points, such as sales, customer order conversion rate, customer inquiry response speed, complaint rate, Taobao positive reviews, order sharing rate, etc., and then break down the scores. It is recommended to conduct a trial run first to find out the deficiencies in the appraisal process and then improve them.
Similar Q&A
recommend What is your experience of opening a Taobao store?
E-c News Continuously pushing e-commerce knowledge to you
African netizens use China Africa cross-border e-commerce platform for online shopping
looking at China's modern business history, the word "profiteer" must be familiar to everyone. To put it bluntly, profiteer is a person who earns a pric...
how is the new seller of cross-border e-commerce doing?
I believe many treasure mothers have an idea to do their own business and want to increase their income. Go to work, but you can't take care of your chi...
how can cross-border e-commerce Amazon sell on Amazon platform without goods?
cross border e-commerce trade entities in different customs territories conduct trade on the Internet, and then complete the whole transaction through cross-...
Amazon store opening process and cost analysis!
With the rapid development of cross-border e-commerce, more and more sellers want to enter Amazon. However, many people are still new to Amazon's cross-...
Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service
Amazon Pharmacy says its growth strategy relies on the development and launch of “modular” pharmacies of varying sizes. (Amazon)
It's convenient! Taobao adds WeChat Pay function
On September 4th, Taobao and Tmall announced that in order to enhance consumers' shopping experience, Taobao plans to add WeChat payment capabilities an...
China's Taobao working with startup on deliveries by reusable rocket
SHENZHEN, China (hb2b) - Chinese rocket maker Space Epoch is working with Alibaba's online shopping platform Taobao to make reusable rockets for express...
Latest Q&A More
-
How to check the store under Pinduoduo
#Pinduoduo#
-
How to receive Pinduoduo online game products
#Pinduoduo#
-
How to sell the electronic version on Pinduoduo
#Pinduoduo#
-
How to hang a store on Pinduoduo
#Pinduoduo#
-
How to open a Pinduoduo store in the company's business license
#Pinduoduo#
-
Pinduoduo merchants issue empty orders, how can I complain if there is no delivery
#Pinduoduo#
-
How to deal with an empty package when Pinduoduo receives an empty package
#Pinduoduo#
-
What should I do if the seller of Pinduoduo sends empty goods
#Pinduoduo#
-
Pinduoduo delicious and cheap drinks
#Pinduoduo#
-
Pinduoduo, a box of grapefruit, how many pounds of grapefruit is a box of grapefruit
#Pinduoduo#
E-c News 2024-11-25 16:23:02
- African netizens use China Africa cross-border e-commerce platform for online shopping
- how is the new seller of cross-border e-commerce doing?
- how can cross-border e-commerce Amazon sell on Amazon platform without goods?
- Amazon store opening process and cost analysis!
- Amazon plans to expand its pharmacy business on a large scale and will add same day delivery service