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Does Taobao customer service have holidays?

| 2Person Answer

没有,一般情况下,淘宝客服不会放中秋节假期。

2 因为淘宝作为一个线上商城,每天都有大量的交易和咨询,客服的工作很重要。为了保证商城的正常运营,淘宝客服需要在节假日也保持在线服务。

3 不过,淘宝客服也会调整工作时间,比如增加夜间客

Professional answer

P

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No, generally speaking, Taobao customer service will not take a Mid-Autumn Festival holiday.

2 Because Taobao is an online mall, there are a lot of transactions and consultations every day, and the work of customer service is very important. In order to ensure the normal operation of the mall, Taobao customer service needs to maintain online service during holidays.

3 However, Taobao customer service will also adjust working hours, such as adding night customers

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Taobao customer service is usually quite busy during national holidays. They usually organize some activities, such as the Mid-Autumn Festival is approaching, and the 9.9 National Replacement Activity. They must go to work, but the difference is that the company may arrange for the customer service to work from home, or they may need to work normally.

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