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How to exchange goods with different prices on Taobao?

| 1Person Answer

不需要先确认收货。一、在线申请退款提前与卖家客服沟通后,拿到卖家给的退货地址,并在线申请退货操作后。

卖家同意退货,买家直接寄回快递并上传快递单号,等待卖家退款或是等待到了时间系统自动退款到帐,这时是不需要在线确认收货的;这个也是网购退货的一个正常流程,不介入任何的纠纷与麻烦流程中。

二、没有直接在线申请退货操作在线与卖家客服沟通需要退货,这时卖家为了不影响店铺退货率可能会与买家沟通直接打款给买家。

如果卖家提前打款给买家后,这时买家可以直接在线确认收货的。

此类的操作,一般居于是一些中小店铺的操作中;为了更好的经营以后的销售,会用不同的操作手法增加好的点评信息,或是保住每一个订单的正常成交流程。

虽说不建议这么操作,如果说是卖家特别的在意,产品而且还算是可以只是自己不喜欢;那么可以举手之劳后,再进行寄出快递,把快递单号及时返回给卖家。

三、提前通知卖家再退货处理1.在退货前,切记与卖家客服沟通后,有了正确的退货地址再准备寄快递,方便有一个网络证明,以防卖家不认帐,造成人财两空的局面。

2.有很多存在侥幸心理的买家,直接从网购发货订单中看到地址,直接把货退到那个地址,有很多时候都是错的或是拒收的。

会导致个人承担运费的损失,在退货的流程中,这些费用卖家一般不承认或是淘宝不受理;不建议大家在退货的时候直接寄出,提前联系再退货。扩展资料:

买家用户需自行可将商品退货至卖家指定(新加坡、马拉西亚)当地仓库。

商品无理由退货需买家用户自行承担相应的运输费用;与卖家达成一致的商品质量问题退货,退货运输费用需要买家用户先行垫付,卖家收到退回的货物后会统一退还,同时买家用户也可以联系卖家处理运费。参考资料来源:淘宝网-帮助中心参考资料来源:淘宝消费者服务中心官网—退货流程

Professional answer

P

海运电商在线

全球贸易及跨境物流行业观察者

No need to confirm receipt first. 1. Apply for a refund online After communicating with the seller's customer service in advance, get the return address given by the seller, and apply for a return online.

The seller agrees to return the goods, the buyer directly sends the courier back and uploads the courier number, waiting for the seller to refund or waiting for the system to automatically refund the money to the account when the time comes. At this time, there is no need to confirm receipt online; this is also a normal process for online shopping returns, and does not intervene in any disputes and troublesome processes.

2. No direct online application for return operation Communicate with the seller's customer service online to return the goods. At this time, the seller may communicate with the buyer to directly pay the buyer in order not to affect the store's return rate.

If the seller pays the buyer in advance, the buyer can directly confirm receipt online at this time.

This type of operation is generally used by some small and medium-sized stores; in order to better manage future sales, different operating methods will be used to increase good review information, or to maintain the normal transaction process of each order.

Although it is not recommended to do so, if the seller is particularly concerned, and the product is still acceptable, but you just don't like it; then you can do it with a little effort, and then send the express, and return the express number to the seller in time.

3. Notify the seller in advance before returning the goods 1. Before returning the goods, remember to communicate with the seller's customer service, and prepare to send the express with the correct return address, so that there is a network certificate to prevent the seller from denying the account, resulting in a situation where both people and money are lost.

2. There are many buyers who have a fluke mentality. They see the address directly from the online shopping delivery order and return the goods directly to that address. Many times they are wrong or refused.

It will cause the loss of personal freight. In the process of returning goods, these fees are generally not recognized by the seller or Taobao does not accept them; it is not recommended that you send it directly when returning the goods, and contact in advance before returning the goods. Extended information:

The buyer user needs to return the goods to the local warehouse designated by the seller (Singapore, Malaysia) by himself.

For returns without reason, the buyer must bear the corresponding transportation costs; for returns due to quality issues agreed with the seller, the buyer must pay the return transportation costs in advance, and the seller will refund the returned goods after receiving them. The buyer can also contact the seller to handle the shipping costs. Reference source: Taobao - Help Center Reference source: Taobao Consumer Service Center Official Website - Return Process

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