During the Spring Festival, Taobao after-sales processing remains normal. If you encounter after-sales problems during the Spring Festival, you can apply for after-sales service online through Taobao customer service, or go to the "My Order" page to operate. After-sales service may be delayed, it is recommended to contact the seller in advance to understand the specific situation. At the same time, it is recommended to pay attention to Taobao's official notifications in a timely manner to understand the after-sales processing time and precautions during the Spring Festival, so as to better solve the problem.