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How to deal with Taobao sellers leaking buyer information?

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淘宝对卖家泄露买家信息违规处理:严重违规扣6分/次。

淘宝网收到买家此类投诉后,一经核实后会对存在泄露信息的卖家进行处罚。卖家如通过在评价解释、商品描述或店铺公告,还是淘宝论坛,个人微博等地方,不管以任何一种方式,泄露买家的个人信息,淘宝都将依据泄露他人信息做扣分。

因此,淘宝买家信息外泄,其实是一个非常严重的事情,幕思城电商要提醒大家,估计外泄买家信息,不仅会遭到淘宝处罚,也违反了《消费者权益保护法》的相关法律条文,如果事态严重,很有可能遭到法律的处罚

Professional answer

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电商娱记

电商从业者,在电商事件和新闻有独特的见解,就职阿里巴巴,天下网商。

Taobao's handling of sellers leaking buyer information violations: 6 points will be deducted per time for serious violations.

After Taobao receives such complaints from buyers, it will punish the sellers who have leaked information once verified. If sellers leak buyers' personal information in any way, such as in review explanations, product descriptions or store announcements, or in Taobao forums, personal Weibo, etc., Taobao will deduct points based on leaking other people's information.

Therefore, the leakage of Taobao buyers' information is actually a very serious matter. Mushicheng E-commerce would like to remind everyone that it is estimated that leaking buyer information will not only be punished by Taobao, but also violate the relevant legal provisions of the "Consumer Rights Protection Law". If the situation is serious, it is very likely to be punished by law.

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