1. Measures should be taken in a timely manner to protect customer personal information.

2. Because the leakage of customer personal information may lead to problems such as customer privacy leakage and property loss, measures need to be taken to prevent further damage.

3. First of all, Taobao sellers should immediately stop leaking customer personal information and track and clean up the leaked information. Secondly, they should publicly apologize to customers and provide corresponding compensation measures. At the same time, they should strengthen information security management, improve employees' safety awareness and confidentiality awareness, strengthen technical protection measures, and ensure the security of customer personal information. Finally, they should actively cooperate with the investigation and handling of relevant departments in order to hold them accountable and prevent similar incidents from happening again.