Recently, I have seen many friends who like to shop on Taobao asking how to find Taobao's [Online Cloud Customer Service] on their mobile phones. Here, I will introduce how to use "Mobile Taobao" to find Taobao's online customer service. Tools/Materials Smartphone "Mobile Taobao" software Methods/Steps 1 First open the "Mobile Taobao" software and click [My Taobao] in the lower right corner; 2 Click [Settings] in the upper right corner. It should be noted that the editor is using the seller version. The seller version and the buyer version are the same. Just click [Settings]; 3 Then click [Service Center] in the [Settings] interface; 4 After arriving at the [Service Center], click in the input box with your finger; 5 After clicking, the following interface will pop up. Enter "Customer Service" in the input box, and then the search item related to "Customer Service" will pop up below, and then click the first [Please Connect to Customer Service]. Because I have been searching for the new version of Taobao Mobile for a long time but have not found the direct entrance to [Online Cloud Customer Service], and I have also asked Taobao customer service, but they answered me "I don't know either", so I use this method to contact [Online Cloud Customer Service]; 6 Click [Click to contact Online Cloud Customer Service]; 7 Finally, enter the question you want to ask in the input box and click Send to contact [Online Customer Service].