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How to start a new store on JD.com?

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初期

新店推广新品非常考验运营能力的,因为新品它没有任何基础,一切你都需要从头开始做起。做好新品要从选品开始,新品的选品是非常有讲究的,在做选品时不是我们有什么产品就推什么产品,而是要看行业和客户都双重认可的是什么类型的产品?也就是看市场的反数据馈,这样新品才更会有起爆的可能。那么我们应该如何去挖掘这种类型的产品呢?我们可以通过去分析商志商品榜单和新品榜单中热销产品的热销元素,去进行拆解分析,结合到自己的产品线上去进行挖掘,如果你真的没有这种类型的产品,那你就只能去测款了,产品的起爆几率也会变得很低。

选品的一个方向其实就是“众”,“众”也就是大家都认可的产品,影响“众”的两个数据指标是流量和销量,“众”所认可的产品一定是会成为爆款的。款式新奇独特的产品往往只能收割一小部分人群,所以新品想要出量、起爆,我们就一定要针对“众”去下功夫。

选品是从本质上去解决产品的受众人群问题。那么测款测的就是人群对于产品的接受度,测你的产品到底受不受“众”的认可?你的产品到底行不行?那么首先我们需要明确,测款需要测搜索渠道,而不是推荐渠道,因为搜索渠道的转化要高于推荐渠道,搜索渠道的人群购物意图更强。所以测款我们需要借助快车或者全店推广进行。

快车测单品,全店推广测全店,如果你同时想要测关键词,你就用快车自定义,如果你只想测产品的最终数据表现,那么你就可以用快车智能出价,操作更便捷。测款周期安排在一周左右,点击数据越多越好。对于新品来说,初期的转化都是比较低的,我们需要通过测款挖掘出高展现、高点击率和高加购的品作为后期的主推商品。

中期

在新店优化中期,我们需要针对新品的“转化率”指标去进行优化,产品一切能被客户看到的地方,都会影响到转化率,产品一切都能被客户看到的,我把它定义为“众目”。

“众目”为广义优化转化率的概念,从关键词搜索主图页面曝光,到客户浏览商详,所有客户能看到的地方我们都需要在中期去进行优化。因为转化率是承接流量的前提。优化“众目”我们可以分析行业爆品,可以搜索行业大词,去分析排名前十的商品。

优化转化率指标我们一定要学会对比,因为绝大多数的客户在购买时也都会对比,你要做到比客户对比的还要精细,在优化时要打消客户的购买疑虑、做好产品的背书,精炼产品的卖点、说明客户购买的理由,这些都是要下功夫的,很多人把运营方向侧重在流量指标上,而不是转化指标上,最终做不起来产品,也都是这个原因。

转化率指标做好优化以后,我们需要确定产品的流量渠道。搜索流量、推荐流量、活动流量、竞品流量、站外流量、首页流量,你需要去确定产品的主流量渠道和次流量渠道,每一个渠道都可以给产品带来流量,流量引入是一个很简单的事情,难点在于你要思考如何引入精准的流量,去提升流量的精准度。产品并不需要在所有的流量渠道上都需要拓展的,这样只会顾此失彼,你只需要在核心流量渠道上发力即可,在核心流量渠道上做好转化。

后期

在优化中期我们需要针对产品持续的引流,当流量稳定时,我们就需要去做好产品的维护工作了。这个阶段需要重点关注ppc,去降低产品的获客成本,这样才能有效的提升ROI。

在优化后期,需要重点关注ppc和ROI指标,要维护商品的各项数据稳定。在稳定的基础上,再继续去挖掘潜在客户,挖掘类目新客和竞品流量,并做好广告再营销人群的收割。在高流量和高ROI的核心渠道上去稳定转化。

挖掘潜在客户,我们可以从内容营销和站外流量上去下功夫,这些流量渠道不能给你雪中送炭,但是绝对可以给你锦上添花。有的一些店铺站内流量还没有做好转化,就去做站外,其实这样做是错误的,因为本身站内的转化就要高于站外,站外流量的特征是流量巨大,但是购物意图低,真正有购物意向的人肯定是在站内的,所以我们可以当站内转化和ROI指标都稳定后,再去考虑做站外。

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分享移动电商最新动态和移动电商实操干货

In the early stage

The promotion of new products in a new store is a great test of operational capabilities, because new products have no foundation and you need to start from scratch. To make a good new product, you must start with product selection. The selection of new products is very particular. When selecting products, we should not promote any products we have, but see what type of products are recognized by both the industry and customers? That is to say, we should look at the feedback data of the market, so that new products will have a greater chance of explosion. So how should we dig out this type of product? We can analyze the hot-selling elements of hot-selling products in the Shangzhi product list and the new product list, disassemble and analyze them, and combine them with our own product line to dig. If you really don’t have this type of product, then you can only test the model, and the probability of the product’s explosion will become very low.

One direction of product selection is actually "crowd", "crowd" means products recognized by everyone. The two data indicators that affect "crowd" are traffic and sales. Products recognized by "crowd" will definitely become hot-selling products. Products with novel and unique styles can often only attract a small number of people, so if new products want to be sold in large quantities and explode, we must work hard on the "crowd".

Product selection is to solve the problem of the target audience of the product from the essence. Then the test is to test the acceptance of the crowd for the product, to test whether your product is recognized by the "crowd"? Is your product really good? So first of all, we need to make it clear that the test needs to test the search channel, not the recommendation channel, because the conversion rate of the search channel is higher than that of the recommendation channel, and the shopping intention of the crowd in the search channel is stronger. So we need to use express or full-store promotion to test the model.

Express tests single products, and full-store promotion tests the whole store. If you want to test keywords at the same time, you can use express customization. If you only want to test the final data performance of the product, then you can use express smart bidding, which is more convenient to operate. The test cycle is arranged in about one week, and the more click data, the better. For new products, the initial conversion is relatively low. We need to use the test to dig out products with high display, high click-through rate and high purchase as the main products for the later stage.

Mid-term

In the mid-term of new store optimization, we need to optimize the "conversion rate" indicator of new products. Everything that can be seen by customers will affect the conversion rate. Everything that can be seen by customers is defined as "public eyes".

"Public eyes" is a concept of general optimization of conversion rate. From the exposure of the main picture page of keyword search to customers browsing the business details, we need to optimize all the places that customers can see in the mid-term. Because conversion rate is the premise of receiving traffic. To optimize "public eyes", we can analyze the hot products in the industry, search for industry big words, and analyze the top ten products.

To optimize the conversion rate indicator, we must learn to compare, because most customers will also compare when buying. You have to be more refined than the customer's comparison. When optimizing, you must dispel the customer's purchase doubts, do a good job of product endorsement, refine the product's selling points, and explain the customer's reasons for buying. These all require effort. Many people focus their operations on traffic indicators rather than conversion indicators, and ultimately fail to make products. This is also the reason.

After the conversion rate index is optimized, we need to determine the product's traffic channels. Search traffic, recommended traffic, activity traffic, competitor traffic, off-site traffic, homepage traffic, you need to determine the product's main traffic channels and secondary traffic channels. Each channel can bring traffic to the product. Traffic introduction is a very simple thing. The difficulty lies in thinking about how to introduce accurate traffic to improve the accuracy of traffic. Products do not need to be expanded in all traffic channels, which will only lose sight of one thing while focusing on another. You only need to focus on the core traffic channels and do a good job of conversion in the core traffic channels.

Late stage

In the mid-term of optimization, we need to continuously guide the product. When the traffic is stable, we need to do a good job of product maintenance. At this stage, we need to focus on ppc to reduce the product's customer acquisition cost, so as to effectively improve ROI.

In the late stage of optimization, we need to focus on ppc and ROI indicators, and maintain the stability of various data of the product. On the basis of stability, continue to tap potential customers, tap new customers in the category and competitor traffic, and do a good job of harvesting advertising remarketing crowds. To achieve stable conversion in the core channels with high traffic and high ROI.

To tap into potential customers, we can work hard on content marketing and off-site traffic. These traffic channels cannot give you timely help, but they can definitely give you icing on the cake. Some stores have not yet done a good job of converting on-site traffic, but they are trying to do off-site. In fact, this is wrong, because the conversion on the site itself is higher than that off-site. The characteristics of off-site traffic are huge traffic, but low shopping intention. People who really have shopping intentions must be on the site, so we can consider doing off-site after the on-site conversion and ROI indicators are stable.

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