淘宝分公司是指淘宝网旗下的一个分支机构,主要负责淘宝网的商品运营和客服服务。淘宝分公司的工作包括:
1.商品运营:淘宝分公司负责淘宝网的商品运营,包括商品上架、推广、搜索、排序、售后服务等。
2.客服服务:淘宝分公司负责淘宝网的客服服务,包括在线客服、退换货处理、投诉处理等。
3.数据分析:淘宝分公司负责对淘宝网的商品和售后数据进行分析和统计,为淘宝网的运营和决策提供数据支持。
4.营销活动:淘宝分公司负责策划和执行淘宝网的营销活动,包括双11、618等。
5.合作伙伴关系:淘宝分公司负责维护与淘宝网的合作伙伴关系,包括与品牌商、商家等的关系。
Taobao branch refers to a branch of Taobao.com, which is mainly responsible for the commodity operation and customer service of Taobao.com. The work of Taobao branch includes:
1. Commodity operation: Taobao branch is responsible for the commodity operation of Taobao.com, including commodity listing, promotion, search, sorting, after-sales service, etc.
2. Customer service: Taobao branch is responsible for the customer service of Taobao.com, including online customer service, return and exchange processing, complaint processing, etc.
3. Data analysis: Taobao branch is responsible for analyzing and statistics of Taobao's commodity and after-sales data, and providing data support for Taobao's operation and decision-making.
4. Marketing activities: Taobao branch is responsible for planning and executing Taobao's marketing activities, including Double 11, 618, etc.
5. Partnership: Taobao branch is responsible for maintaining partnership with Taobao.com, including relationships with brands, merchants, etc.
Taobao branches are other business units under Taobao