The following are examples of standard communication terms for Taobao customer service:

Welcome: Hello! I am very happy to serve you. What can I do for you?

Reply: I am very happy to serve you. The product you just mentioned is in stock. We are now doing an event: 5 yuan off for orders over 100 yuan, 10 yuan off for orders over 200 yuan. (And so on) The default is YTO Express. I need to check the inventory list for you, please wait.

Bargaining reply: Dear, my biggest discount right is free shipping for orders over 200 yuan. Thank you for your understanding. Haha, this really makes me very embarrassed. I will ask the team leader to see if I can give you some discounts, but it is probably a bit difficult. Dear, please wait. . . . . . . . I am very sorry that the discount you mentioned is difficult to apply for, but I can give you a small gift. I can ask again, otherwise it will be difficult for me.

Payment dialogue: The quick dialogue after the customer pays can give the customer a sense of professional trust. Dear, the price has been fixed for you, a total of ** yuan, you can pay when it is convenient, thank you for purchasing our products. Dear, I have seen that your payment is successful, we will ship it to you in time, thank you for purchasing our products, please feel free to call me if you need anything.