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What should a novice do when doing Taobao business?

| 1Person Answer

1. 商品质量:淘宝作为电商平台,在商品质量方面的要求极高,因此,卖家在选择商品时要慎重,保证商品质量和售后服务。

误区:只追求低价采购,而对商品质量和售后服务没有要求。

2. 价格定位:淘宝市场竞争较为激烈,卖家需要注意合理定价,同时考虑到商品成本和市场需求。

误区:盲目追求价格优惠,导致无法盈利或者降低商品质量。

3. 客户服务:客户服务是淘宝运营中的核心环节,需要及时回复用户的咨询和投诉,解决用户的问题,提供良好的售前和售后服务。

误区:对客户投诉不重视,不及时处理或骄傲自大。

Professional answer

P

跨境电商小不懂

专注于跨境电商行业研究

1. Product quality: As an e-commerce platform, Taobao has extremely high requirements for product quality. Therefore, sellers should be cautious when choosing products to ensure product quality and after-sales service.

Misconception: Only pursuing low-price purchases, but not requiring product quality and after-sales service.

2. Price positioning: The competition in the Taobao market is relatively fierce. Sellers need to pay attention to reasonable pricing, while taking into account product costs and market demand.

Misconception: Blindly pursuing price discounts will lead to unprofitability or reduced product quality.

3. Customer service: Customer service is the core link in Taobao's operations. It is necessary to respond to users' inquiries and complaints in a timely manner, solve users' problems, and provide good pre-sales and after-sales services.

Misconception: Not paying attention to customer complaints, not handling them in a timely manner, or being arrogant.

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