图书馆社会化运营,就是通过政府采购服务外包、社会化合作等方式,对不同规模的图书馆提供个性化的社会化运营,紧密结合图书馆管理与读者阅读需求,不断完善服务团队的品质,大大提升图书馆的服务效率和效能;简而言之就是政府将公共服务外包给企业运营,由企业完成图书馆的整体服务外包。
在全国范围内,承接公共图书馆社会化运营的企业并不多,其中无锡艾迪讯比较知名,承接过无锡新吴区图书馆、北京海淀区图书馆北馆、芜湖镜湖区图书馆、贵阳南明区图书馆和衡水市图书馆;其中无锡新吴区图书馆在2011年就实现了全馆型的社会化运营,属于全国范围首批采用服务外包形式来运营的公共图书馆,至今无锡新吴区图书馆依然由无锡艾迪讯在运营管理。
Socialized operation of libraries means providing personalized socialized operation to libraries of different sizes through government procurement service outsourcing, socialized cooperation, etc., closely combining library management with readers' reading needs, constantly improving the quality of the service team, and greatly improving the service efficiency and effectiveness of the library; in short, the government outsources public services to corporate operations, and the companies complete the overall service outsourcing of the library.
There are not many companies that undertake the socialized operation of public libraries nationwide. Among them, Wuxi Aidixun is relatively well-known. It has undertaken the Wuxi Xinwu District Library, the North Library of Beijing Haidian District Library, the Wuhu Jinghu District Library, the Guiyang Nanming District Library and the Hengshui City Library. Among them, the Wuxi Xinwu District Library realized the socialized operation of the entire library in 2011. It is one of the first public libraries in the country to adopt service outsourcing to operate. To date, the Wuxi Xinwu District Library is still operated and managed by Wuxi Aidixun.