The operation process of opening an online store generally includes the following steps:

1. Determine the product: Select the product to be sold and conduct market research and competition analysis on it.

2. Register a store: Select an e-commerce platform that suits you and register a store according to the platform requirements.

3. Design the store: Design the page layout, decoration, product display, etc. of the store to attract customers.

4. List the product: Upload the product information to the store and set the price, description, picture, etc.

5. Marketing promotion: Conduct marketing promotion through various channels, such as search engine optimization, social media advertising, etc.

6. Order processing: Process customer orders, including order confirmation, delivery, refund, etc.

7. Customer service: Provide high-quality customer service, answer customer questions, handle complaints, etc.

8. Data analysis: Regularly analyze the sales data of the store, understand customer needs and market trends, and optimize operation strategies.

The above is the basic operation process of opening an online store. The specific operations need to be adjusted and optimized according to the actual situation.