Is it unfair that the commission of the company's Taobao customer service is calculated according to
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1Person Answer
很公平。
如果按照询单付款转化率计算，可以从制度上，提高客服的服务质量，让客服更加努力让潜在的买家下单。公司挣的钱多了，才有客服的钱。如果客服仅仅是按照时间计算工资，很可能出现消极怠工的情况。这样公司没有钱赚，客服也面临下岗。Professional answer
Very fair.
If it is calculated according to the inquiry payment conversion rate, the service quality of customer service can be improved from the system, so that customer service can work harder to get potential buyers to place orders. Only when the company earns more money can there be money for customer service. If the customer service is only paid according to the time, it is likely that there will be passive sabotage. In this way, the company will not make money, and the customer service will also face layoffs.Similar Q&A
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