1. Open a through train and promote products

The through train is the favorite of Taobao sellers. It can bring a lot of traffic. You can drive with a reputation of 2 hearts. However, it is recommended to do it after diamond, because the through train is really expensive.

2. Simplify the store decoration (except for special categories)

The decoration style of the store: simple, clean, no need for fancy things.

The color tone will also affect the buyers, so you must pay attention.

Specification of product information and cover

The specificity of product information is best displayed in the form of pictures, texts and videos, so that buyers can quickly understand the product information.

3. For the product cover, remember to make it beautiful and attach the logo. There is no need for too much text description. Don't make it give the buyer a feeling of seeing an advertisement, which will make the store look low and reduce the buyer's love.

4. Improvement of customer service consultation system

Set up a customer service consultation platform. If you have no experience, do not operate it yourself. You must find experienced professionals for customer service. You can find a third-party company in this regard.

A good service can increase the customer's favorability.

5. Customer follow-up survey

Most merchants feel that the transaction is over after completing a transaction. This idea is wrong.

After completing a transaction, you should always pay attention to the customer's logistics issues, and promptly ask whether the customer has received the goods, as well as the customer's satisfaction with the goods. Recommended: SMS, Taobao private chat. Doing so can narrow the distance with customers and increase the customer's return purchase rate.