Why do many store owners think that outsourcing online customer service is unreliable?
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1Person Answer
因为很多店家的思维还停留在以前客服外包不规范的时代，现在的客服外包公司大多已经有了规模，不靠谱的公司也自然会被淘汰，一个公司是否靠谱还是要看合作结果的，不能太过主观的去判断哟~
Professional answer
Because many store owners' thinking is still stuck in the past era when customer service outsourcing was not standardized. Most of the current customer service outsourcing companies have already reached a certain scale, and unreliable companies will naturally be eliminated. Whether a company is reliable still depends on the results of the cooperation. Don't judge it too subjectively~
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