Customer service outsourcing is to help merchants contract the customer service department. Of course, it is also possible to outsource part of the customer service. For example, Jiacheng E-commerce is a customer service outsourcing company that specializes in customer service outsourcing for e-commerce platforms. The main services include: pre-sales customer service outsourcing, after-sales customer service outsourcing, and full customer service outsourcing. Of course, it is also possible to outsource operations. The cost of outsourcing is generally cheaper than the cost of hiring people by yourself, and it is more convenient to manage.