运营部也叫营运部,是一个综合职能部门,是对公司经营管理的全过程进行计划执行和控制。对公司的各个门店日常经营行为及业务、财务等运营流程和相互衔接执行具体的指导、协调和监督职能。在操作过程中,应做到指导有方、协调有度、监督有力。
1、正确理解和执行工作指令,及时反馈工作进度;掌握所辖区域品牌绩效的销售情况,通过对销售数据的及时准确分析,采取有效措施,达到计划完成率。
2、主动、积极与各品牌供应商沟通、谈判,实现供应商对本岗业务的大力支持,促使楼层销售指标及分管品牌各项工作有序进行。
3、管理能力强,不断提高自己的管理水平,注重管理艺术的提高,不断提高团队整体工作状态和素质,注重团队成员的积极性和身心健康,营造良好的工作氛围。
4、有效指导团队成员改进工作,积极参加各项培训活动,认真制定培训计划,坚定不移地完成培训过程,积极改进培训方法。扩展资料:营运部行使职权的工作步骤如下:1、提出具体工作目标。(包括公司长期发展目标的制订,战略方向的确定和短期目标的制订)。 2、制订实现目标的具体手段和办法。
3、明确实现分目标的实施计划。确定实现分目标的具体负责人,并共同商讨,列出目标实现时间表,明确实施步骤及实施人、实现时间段等。
4、实施跟踪。在实施过程中出现的具体问题,由子目标的具体负责人提出,并由运营部的一些管理人员进行咨询,确定解决问题的最终方法。
5、过程监督。目标的具体负责人不能执行或严重偏离实施过程中出现的具体问题,且没有积极反映,运营部可以行使其监督权,指出存在的具体问题,并督促和协助解决具体问题。
6、总结改进。在计划时间内完成具体目标后,对目标完成情况进行总结,并分析其间出现的问题,商讨改进办法,并作进一步完善。
The operation department is also called the operation department. It is a comprehensive functional department that plans, executes and controls the entire process of the company's operation and management. It performs specific guidance, coordination and supervision functions on the daily operation behaviors of each store of the company and the operation processes such as business and finance and their connection with each other. In the operation process, it should be guided in a proper way, coordinated in a moderate way and supervised effectively.
1. Correctly understand and execute work instructions, and timely feedback work progress; master the sales situation of brand performance in the area under jurisdiction, and take effective measures to achieve the planned completion rate through timely and accurate analysis of sales data.
2. Actively and positively communicate and negotiate with suppliers of various brands to achieve strong support from suppliers for the business of this post, and promote the orderly progress of floor sales indicators and various tasks of the brands in charge.
3. Strong management ability, constantly improve their own management level, focus on the improvement of management art, constantly improve the overall work status and quality of the team, focus on the enthusiasm and physical and mental health of team members, and create a good working atmosphere.
4. Effectively guide team members to improve their work, actively participate in various training activities, carefully formulate training plans, unswervingly complete the training process, and actively improve training methods. Extended information: The working steps for the operation department to exercise its powers are as follows: 1. Propose specific work goals. (Including the formulation of the company's long-term development goals, the determination of strategic directions and the formulation of short-term goals). 2. Formulate specific means and methods to achieve the goals.
3. Clarify the implementation plan for achieving sub-goals. Determine the specific person in charge of achieving the sub-goals, and discuss together, list the timetable for achieving the goals, clarify the implementation steps and implementers, and the time period for implementation.
4. Implementation tracking. Specific problems that arise during the implementation process are raised by the specific person in charge of the sub-goals, and some managers of the operation department are consulted to determine the final solution to the problem.
5. Process supervision. If the specific person in charge of the goal fails to execute or seriously deviates from the specific problems that arise during the implementation process, and does not actively reflect, the operation department can exercise its supervisory power, point out the specific problems that exist, and urge and assist in solving the specific problems.
6. Summarize and improve. After completing the specific goals within the planned time, summarize the completion of the goals, analyze the problems that occurred during the process, discuss improvement methods, and make further improvements.